privacy policy

Privacy Policy

Privacy Notice

Effective Date: June 30, 2025

This Privacy Notice applies to the SERVICE platform, which is operated by PrimeEcomSetup Inc("we", "us", or "our"). It outlines the ways in which we collect, use, disclose, and safeguard your personal information when you engage with our platform. Your continued use of the Service indicates your agreement with the practices outlined in this notice. If you do not agree, please discontinue use.

Unless otherwise specified in this Privacy Notice, terms used have the same meaning as in our Terms and Conditions.

1. Data We Gather and Why

We collect various types of information to better deliver and tailor the Service, maintain performance, and support your user experience.

a. Personally Identifiable Information

You may be asked to provide information that can be used to contact or identify you. This includes: • Phone number • Email address • Cookies and related tracking data • Optional account or profile preferences

b. Technical and Usage Information

Automatically collected data may include: • Device type, operating system, and web browser details • Unique device IDs and IP address • Time and date of activity • App interaction data • Crash and error diagnostics This information helps us enhance our platform’s performance, compatibility, and reliability.

2. Analytical Tools

We use third-party services to help us analyze usage behavior and optimize the platform.

Google Analytics

Google Analytics assists in understanding how users interact with our Service. The data may also be used by Google for ads within its own network. You can adjust settings or opt out by reviewing Google’s privacy controls at: https://policies.google.com/privacy?hl=en

3. Third-Party Vendors

We may engage outside vendors (“Service Providers”) to perform tasks on our behalf, such as hosting, analytics, support services, and communications. These providers are only granted access to personal data to perform their functions and must comply with confidentiality obligations.

4. Information Categories

The data we collect generally falls into these categories: • Identity and contact information (e.g., email, phone number) • Technical usage details • Tracking data collected by cookies and other tools

5. Cookies and Related Technology

We use cookies and similar technologies to improve our Service. These tools help us recognize users, remember preferences, and understand behavior. Technologies may include: • Cookies • Pixel tags • Tracking scripts Types include: • Session Cookies – Support core functions • Preference Cookies – Save custom settings • Security Cookies – Detect and prevent threats You can disable cookies via browser settings, though some features may not function properly.

6. How Your Information Is Used

We use your data to: • Operate and maintain the platform • Send important updates and notifications • Enable features and functionality • Provide support services • Conduct analysis and improve the Service • Monitor safety and functionality • Resolve issues and enforce compliance We do not sell or trade your personal or payment details.

7. International Use and Transfers

Your information may be stored or processed in countries other than your own. By providing your information, you consent to these transfers. We take reasonable steps to ensure data is protected according to this Privacy Notice.

8. When We Share Information

We may disclose your data under specific circumstances: • When required by law or legal request • To enforce our terms and protect rights • To prevent fraud or abuse • To safeguard users and the public • In response to legal proceedings or investigations

9. Data Protection and Security

We apply industry-standard security measures to protect your data. However, no method of electronic transmission or storage is completely secure. While we work to safeguard your data, we cannot guarantee total security.

10. External Links

Our Service may include links to external websites not under our control. Please review the privacy policies of those sites. We are not responsible for their content or data handling practices.

11. Protection of Minors

This Service is not designed for users under 18 years old. We do not knowingly collect personal data from minors. If you believe your child has shared information with us, contact us and we will take steps to delete it.

12. Policy Updates

We may revise this Privacy Notice from time to time. Updates will be posted here with a new effective date. For significant changes, we may notify you via email or through the Service.

13. Contact Details

For any questions or concerns regarding this Privacy Notice, you may contact us at: Email: [email protected]